Updated: Feb 19, 2020
Have you had a chance to tour Head Office Ottawa yet? If so, you'll understand when I say my first impression of the place was an overwhelming feeling of WOW! So many ideas started incubating in my mind! I couldn't shut the thoughts up as I tried to focus on what I was being told about the space.
Are you currently working out of your home? A local coffee shop? A traditional cubical? Stop and think, what are your clients first impressions of you and your business? You work your ass off, execute nothing but the best. You deserve to set yourself up for success.
A good impression can be either good or bad. When it comes to business a customers first impression starts at their first step into your work space. What does yours look like? What are your surroundings like?
Here are 5 tips to lock in a good first impression..
1. Have a welcoming, clean space. Creative, organized chaos is ok! As long as your space is clean. Don't have dirty dishes or old tupperware laying around. This can give off the impression you are unorganized. What are your surroundings like? Is there outdoor light coming in? Nice open space? Visible art? Remember, we are visual beings! We like nice things :)
2. Smile and make eye contact This one sounds easy right? Sometimes when meeting someone for the first time one may be nervous, which leads them to forget to smile and make eye contact! Welcoming a potential new client with a smile and eye contact is warm and welcoming. This will make you seem more genuine and friendly!
3. Be authentic This can be hard for some, or come totally natural for others. I can't stress enough how important this tip is. People build trust on authenticity, trust leads to sales! If this is something that doesn't come naturally, don't stress, you can teach yourself! Keep practicing!!
4. Be confident Confidence is key. In yourself and your business.
5. Get to know your potential new client. Ask questions, get to know them. The last thing you want to do is come off as "that sales person" who just wants to sell something. Find a common ground. You may even make a new friend!